Help Center

Welcome to the Tidy Angels Help Center! We’re here to assist you with any questions or concerns. Below, you will find information to help you navigate through our services and resolve common issues. If you need further assistance, feel free to reach out to our customer support team.

❓ Frequently Asked Questions (FAQ)

1. What products does Tidy Angels sell?

Tidy Angels specializes in providing high-quality cosmetic organizers, household storage bags, and travel storage solutions to help you keep your space neat and tidy.

2. How can I place an order?

To place an order, simply browse our online store, add your items to the cart, and proceed to checkout. You'll be prompted to enter your shipping and payment information to complete the purchase.

3. Can I change or cancel my order after it’s been placed?

Orders are processed quickly to ensure fast delivery, so we may not be able to cancel or change your order once it’s confirmed. Please contact us immediately at contact@tidyangelss.com, and we will do our best to assist you.

4. What payment methods do you accept?

We accept a variety of secure payment methods, including credit/debit cards and PayPal.

📦 Shipping and Delivery

1. How long does it take for my order to arrive?

  • Domestic Orders (USA): Estimated delivery is typically within 7 days from the shipment date.

  • European Orders: Estimated delivery is typically within 15 days.

  • For international shipping, delivery times vary based on your location.

2. Do you offer international shipping?

Yes, we offer international shipping to select destinations. Shipping rates and delivery times will vary depending on your location.

3. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to become available.

🔄 Returns and Exchanges

1. What is your return policy?

We accept returns within 30 days of receipt. To be eligible for a return, your item must be in its original, unused condition with tags and packaging. Please refer to our Return Policy for detailed instructions on how to initiate a return.

2. How can I exchange an item?

To exchange an item, we recommend returning the original item and placing a new order for the desired product. For more information, please contact us at contact@tidyangelss.com.

🔐 Account and Privacy

1. Do I need an account to make a purchase?

No, you can check out as a guest. However, creating an account will allow you to track orders and save your information for faster checkout in the future.

2. How do I update my account information?

To update your account information, log in to your account and navigate to the "Account Settings" section. Here, you can modify your contact details and payment preferences.

🛠️ Technical Support

1. I’m having trouble with the website. What should I do?

If you encounter issues while browsing our website, please try refreshing the page or clearing your browser cache. If the issue persists, contact us at contact@tidyangelss.com, and our team will assist you.

📞 Contact Us

If you have any further questions or need assistance, feel free to reach out to us:

We are here to help you!